In 1995 Brendan Quinn stepped in as interim CEO for Ernest Maier. He drafted a turnaround plan that focused on the people. Instead of paying people less, and expecting less, he went with the pay people more and expect more strategy. Brendan sold the plan to the customers, employees, and a bank.
Putting the plan into action meant shoveling material under cubers, cubing open bottom bond beams by hand, delivering block in a pickup, dispatching at 5:30am, making deposits, cleaning up the general ledger, going on sales calls, writing every memo in Spanish and English and getting to know each and every employee.
Teddy Roosevelt encapsulated all of this in his quote: “It is not the critic who counts: not the man who points out how the strong man stumbles or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly, who errs and comes up short again and again, because there is no effort without error or shortcoming, but who knows the great enthusiasms, the great devotions, who spends himself for a worthy cause; who, at the best, knows, in the end, the triumph of high achievement, and who, at the worst, if he fails, at least he fails while daring greatly, so that his place shall never be with those cold and timid souls who knew neither victory nor defeat.”
Since that time Ernest Maier has had its share of good, bad, and great years. However, it is still a priority to treat people as our greatest resource, and as the engine that makes things happen. Ernest Maier is a professionally run family-owned and operated enterprise that prides itself on high-quality materials and superior customer service at competitive prices.